④How If you produced bad quality products after deliveried?

Question

Accepted Answer

The company will deliver the goods after full inspection according to the company's internal standards. If defective products are found in the company's internal inspection, they can be handled in the following ways.

1. If it can be modified and the delivery date is surplus, please send the defective products back to our company. After the modification, I will send it to the guest again. All transportation expenses incurred during this period shall be borne by the company. The same is true of bad remanufacturing.

If there is no surplus in the delivery date, I'm very sorry to ask your company to repair it by yourself. If the modification cost does not exceed the payment for that part, please deduct the expenses from the payment for this part. If the modification cost exceeds the payment for that part, the company will not charge the payment for that part. The company has always been aiming at "zero defective products and all good products are shipped". However, if there are defective products, we must find out the causes, formulate improvement plans, and all staff are committed to the improvement activities to prevent recurrence.